Jenni Kayne Reviews

I ordered my usual size from Jenni Kayne and, i was a little unsure at first, but it ended up fitting just how I hoped. The sweater has that relaxed feel without looking too oversized or sloppy, which I appreciate. The pants were true to size too, though maybe a tiny bit long on me, but I’m short so that’s kind of expected. Overall, I’m really happy with the fit and didn’t end up needing to exchange anything

I’ll be honest, Jenni Kayne is definitely not an impulse buy for me, so I sat on my cart for a while before finally ordering. The pieces I got do feel really well made though—nothing about them feels cheap or fast fashion-y. The sweater is super soft, has that relaxed fit I like, and it’s held up nicely after quite a few wears.
That said, the prices are still steep, and I don’t think I’d pay full price for everything on the site. But for simple, classic pieces that I know I’ll actually wear a lot, I can see the value. I’m happy with what I bought, even if I’ll probably keep waiting for sales before ordering again.

I picked up a sweater from Jenni Kayne expecting it to be solid for the price, but it didn’t really hold up. It felt soft and nice right out of the box, but after just a couple wears it started pilling, which was disappointing. I also noticed some of the seams looked a little loose. I really wanted to love it, but for what it costs, I’d expect better quality.

I really wanted to love the whole experience because the items are actually nice, but the shipping took way longer than I expected. The tracking barely updated, so I was left wondering if my order was even moving. Once it finally arrived, I was happy with what I got, I guess, but the delivery process definitely made it a lot less enjoyable...

I had a sizing issue, and the sizing was the main problem for me. It just didn’t fit right, and I was a little annoyed because sizing stuff is always such a hassle. But customer service helped me really fast, and they were super kind about it. The whole process was easy, which I appreciated a lot, especially since I really didn’t want to deal with more sizing back-and-forth

On December 6 2024 I received notification that my order of a sweater and body lotion totaling just under $500 had been delivered but when I went out to my porch it wasn’t there. It was delivered by FedEx and a proof of delivery picture was taken. I immediately reached out to Jenni Kayne. The told me I would need to wait 6-8 weeks for them to investigate. Considering these were Christmas presents, that was disappointing, but I understood. Fast forward to today February 10, 2025. I received an email stating that they are not responsible for lost or stolen items. Well this was my first experience with Jenni Kayne and will absolutely be my last. This has only happened 2 other times in my life. In both cases I received the exact replacements I paid for. One was from Nordstrom and one was from Revitalash Cosmetics. The cost of the items replaced were similar to the amount I paid for the sweater and lotion. I could understand if this wasn’t a first time issue, but I would like them to ask themselves how they would feel flushing close to $500 of their hard earned money down the toilet!  We all know there is a huge markup on clothing and cosmetics, so their loss would be minimal and most likely a tax write off. Furthermore I told them they may want to send their items with a signature release so they can be sure things like this don’t happen to unsuspecting customers in the future. Just an overall garbage experience for such a high end brand.